Right of withdrawal

A. Information on the Right of Withdrawal

Introduction

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to either their commercial or independent professional activity:

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the last goods or had them taken into possession.

To exercise your right of withdrawal, you must inform us (RAAAD.de Bikeshop GmbH, Otto-Hahn-Str. 7, 97080 Würzburg, Germany, Tel.: +49 175 1020068, Email: info@raaad.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but it is not mandatory.

You may also exercise your right of withdrawal online on the website at https://www.raaad.de/pages/eu-widerrufsformular. If you use this online function, we will immediately send you an acknowledgement of receipt with information on the content of the withdrawal notice and the date and time of its receipt on a durable medium (e.g. by email).

To meet the withdrawal period, it is sufficient for you to send the notification concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we must reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs arising from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which the notification of your withdrawal from this contract was received by us. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods. With regard to goods which, due to their nature, cannot normally be returned to us by post (freight-forwarded goods), the direct costs of returning each such item are estimated at no more than approximately 100 euros.

You are only liable for any diminished value of the goods if this diminished value results from handling them in a way that was not necessary to examine their nature, properties and functionality.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual choice or determination by the consumer is decisive or which are clearly personalised to the consumer's personal needs.

B. Withdrawal Form

If you wish to withdraw from the contract, please complete this form and return it.

To

RAAAD.de Bikeshop GmbH
Otto-Hahn-Str. 7
97080 Würzburg
Germany

Email: info@raaad.de

I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

_______________________________________________________

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Ordered on (*) ____________ / received on (*) __________________

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Name of consumer(s)

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Address of consumer(s)

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Signature of consumer(s) (only if this form is notified on paper)

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Date

(*) Delete as appropriate