What is a "workshop package"?
While browsing our online shop, you may come across the note “workshop packaging” from time to time. Many customers then ask themselves: Is it a new product? Are any accessories missing? Or is there a catch?
The short answer: No. Workshop packaging contains the same original product as classic individual packaging in a store. The only difference is the packaging.
What does workshop packaging mean?
Items in workshop packaging were originally intended for direct use in workshops or by bicycle manufacturers.
That is why they are often not shipped individually in retail packaging, but in larger multipacks.
Typical examples include rear shocks, brake rotors, or other bicycle components that manufacturers deliver in larger quantities.
- Original manufacturer product
- New and unused
- Full warranty and statutory guarantee
- No classic retail packaging
- Lower price for you
Example: DT Swiss rear shock
Here you can see the difference particularly clearly:
- A DT Swiss rear shock in classic individual packaging
- A DT Swiss rear shock in workshop packaging
While the individually packaged item is delivered in a separate DT Swiss box, the rear shock in workshop packaging is only contained in a protective plastic sleeve.
The rear shock itself, however, is exactly the same.
Many manufacturers deliver their products in large multipacks. For example, one box may contain 25 rear shocks. Naturally, not every individual rear shock is additionally packaged in its own retail box.
That is why we ship these items in neutral and secure shipping packaging.
Example: brake disc in workshop packaging

Workshop packaging is also common for brake discs. The brake disc is delivered without elaborate retail packaging, but is of course identical to the version from the store shelf.
Is workshop packaging an original product?
Yes, 100%.
All items come directly from the respective manufacturer or official distribution partners.
You receive:
- ✅ Original manufacturer's product
- ✅ New product
- ✅ Full warranty
- ✅ Statutory guarantee
- ✅ Secure shipping
The only difference is the packaging.
What are the advantages of workshop packaging?
| Advantage | Benefits for you |
|---|---|
| Lower price | Price advantage over individual packaging |
| Original product | No differences in the product |
| Secure shipping | Optimally protected in the shipping box |
Why is workshop packaging cheaper?
Manufacturers save on elaborate individual packaging and the additional packaging effort.
We pass this price advantage directly on to you.
So you get the same product - just without unnecessary cardboard.
Conclusion
Workshop packaging is a smart way to buy high-quality bicycle parts at a lower price.
You receive the same original product with full warranty and statutory guarantee, while saving money.
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If you don't care about the packaging and are simply looking for high-quality original parts at the best possible price, items in workshop packaging are often the best choice.